Status.
The Picasso API and admin console are checked every five minutes from five regions. Incidents are posted here.
The Picasso API and admin console are checked every five minutes from five regions. Incidents are posted here.
Services.
| Service | What it serves | Health check |
|---|---|---|
| API. | Sign-in, accounts, managed inference, cloud sync. | https://api.picassohq.com/healthz |
| Admin console. | Operator console for Picasso staff. | Login page, every five minutes. |
| Website. | picassohq.com, docs and downloads. | https://picassohq.com |
How we check.
Synthetic checks call each service every five minutes from five regions in the US and Europe. Two failing regions alert the Picasso team by email and mobile push.
Incident log.
No incidents have been reported. Each incident is posted here with its start time, the affected service, what users saw, and when it was resolved.
Report a problem.
If something is broken and is not listed here, email support@picassohq.com with the time, the command or page you used, and any error text.